Medical Administrative Assistant Certification


If you’re interested in office administration and intrigued by the healthcare industry, achieving medical administrative assistant certification may qualify you for an entry-level position in this expanding allied health field. The U.S. Bureau of Labor Statistics (BLS) categorizes medical administrative assistants with medical secretaries, and anticipates that these occupations will experience “much faster than average” growth in the coming years, with a projected 27% employment increase between 2008 and 2018.1 The agency attributes these rising numbers to the overall growth of the healthcare industry, which continues to generate new jobs.

Formal healthcare programs offer a way for students to develop knowledge and skills that can prepare them for medical administrative assistant certification, such as the Certified Medical Administrative Assistant (CMAA) credential offered by the National Healthcareer Association (NHA). CMAAs are responsible for various administrative duties and often have direct patient contact. In addition to greeting patients and helping them fill out forms, CMAAs may assist with managing patient records as well as medical billing and coding tasks. They are employed in a variety of professional healthcare settings, such as physicians’ offices, nursing homes, hospitals and outpatient facilities.

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Training for Certified Medical Administrative Assistants

Many individuals who aspire to earn both academic credentials and industry certification choose to enroll in a healthcare program that prepares students for the CMAA exam. Ultimate Medical Academy (UMA) offers two comprehensive medical administrative assistant  programs that teach students the industry-relevant knowledge and skills employers seek.

UMA’s Medical Administrative Assistant diploma program is designed to provide the training students need to contribute to medical office operations and qualify for entry-level positions. Courses are delivered via UMA’s online learning platform, which enables students nationwide to attain a quality healthcare education. The diploma program can be completed in as few as 10 months.

Students who wish to further their education may opt to enroll in UMA’s Associate of Science in Health Sciences degree with a concentration in Medical Administrative Assistant. Like the diploma program, the medical administrative assistant  program is available to students everywhere through UMA’s online healthcare learning platform. The associate program can be completed in as few as 18 months.

Both the diploma and degree programs prepare graduates to sit for the CMAA certification exam offered by the NHA.

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The CMAA Examination and Qualifications

According to the guidelines published by the NHA, individuals seeking medical administrative assistant certification must have successfully completed a medical administrative assistant training program within the last year or have recently worked in the field for a minimum of one year.2 The CMAA examination consists of 100 multiple-choice questions, and students may opt for either a computer-based or traditional paper-based exam format.

In addition, candidates certified by the NHA are expected to abide by a Code of Ethics,2 which states that CMAAs have a duty to:

  • Use best efforts for the betterment of society, the profession, and the members of the profession
  • Uphold the standards of professionalism and be honest in all professional interactions
  • Continue to learn, apply, and advance scientific and practical knowledge and skills, stay current on the latest research and its practical application
  • Participate in activities contributing to the improvement of personal health, society, and the betterment of the allied health industry
  • Continuously act in the best interests of the general public
  • Protect and respect the dignity and privacy of all patients

Benefits of Obtaining Medical Administrative Assistant Certification

By attaining CMAA certification, students validate their training and competence, and assure allied health employers that they are qualified for entry-level positions. Furthermore, hospitals, physicians’ offices, nursing homes and other healthcare facilities may give preference to candidates with medical administrative assistant certification.

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Prepare for Your Medical Administrative Assistant Career With UMA

Healthcare providers rely on skilled CMAAs to efficiently and professionally manage a medical office. Formal medical administrative assistant training provides the opportunity to learn skills like updating medical histories, processing insurance forms and transcribing medical notes. It can also prepare you to sit for the CMAA exam. Whether you choose UMA’s Medical Administrative Assistant diploma or the Associate of Science in Health Sciences/Medical Administrative Assistant degree, you will participate in a series of industry-relevant online healthcare courses that can help you begin a rewarding career.

Since 1994, thousands of graduates have completed UMA’s healthcare training to embark on professional careers in the allied health field. When you enroll in one of UMA’s medical administrative assistant programs, you can be on your way to joining their ranks.

1 U.S. Bureau of Labor Statistics. Occupational Outlook Handbook, 2010-2011 Edition. “Secretaries and Administrative Assistants.” <>
2 National Healthcareers Association. CMAA Exam Candidate Handbook. <>

For information on student graduation rates, retention and placement rates, and student financial obligations, visit

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