Frequently Asked Questions

You have questions. We have answers.

All Questions in FAQ Category: Student Services

  • How do I find my tax information?

    All students are sent the 1098t form in the mail. UMA’s Student Finance Team is also available to answer any questions you might have. You can reach them by calling 888-212-5421 or emailing onlinestudentfinace@ultimatemedical.edu
  • How do I get in touch with UMA Cares?

    Students are encouraged to bring important issues to this department that may need to be addressed with special attention. We take all concerns seriously and will respond in a timely manner. Please contact us by calling 800-509-5474 or visiting ultimatemedical.edu/uma-cares.
  • What is ConnectUMA?

    ConnectUMA is a private alumni networking platform for all UMA graduates. Benefits of the platform include a directory of alumni on the platform, a jobs board, mentorship opportunities, photo albums, relevant tips and much more. Your account can be activated atConnectUMA.com as soon as you have graduated.
  • What is the UMA Alumni Association?

    The UMA Alumni Association is a network of more than 40,000+ UMA graduates. The association is dedicated to supporting every UMA graduate and offers a variety of no-cost services to keep alumni connected an advancing in their careers. Graduates can stay involved with UMA via webinars, class notes, alumni feature stories and alumni newsletters.
  • Does UMA leverage an autodialer or robocalls for telemarketing purposes?

    UMA respects the contact preferences of current, former and prospective students. We do not perform telemarketing using so-called “robocalls” or “autodialers”; when you receive a call from UMA about starting or resuming your education, it has been initiated by a UMA representative. To update your contact preferences with UMA, including requesting no telemarketing calls, use the UMA Cares hotline at 800-509-5474 or UMACares@ultimatemedical.edu.

  • I love UMA! How can I share my excitement?

    We love you, too! To share your enthusiasm for UMA, you can post a review of UMA on Yelp, Facebook, LinkedIn and our website. To learn more, visit ultimatemedical.edu/review. Thanks for your enthusiasm!
  • What is a scrubbie, and how do I post one?

    Certain UMA programs require UMA-provided scrubs, and a scrubbie is a selfie that UMA students take while wearing their scrubs. To take a scrubbie, simply photograph yourself in your scrubs and post it to social media with the hashtags #scrubbie and #ultimatemedicalacademy. Be sure to tag one of our social media accounts so we can see your photo, too!
  • Does UMA have Spring Break?

    At this time, UMA does not offer a traditional Spring Break for online students. However, online students receive other holidays off including:
    • Martin Luther King Jr.
    • Day Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving Break
    • Winter Break
    Students at our Ground campuses do receive a Spring Break, as well as time off for Easter and summer in addition to the holidays listed above. For specific dates and more information about school breaks, take a look at the catalog addendum, the Clearwater campus supplement or the Tampa campus supplement.
  • Where can I meet a study buddy, a fellow student from my state or someone studying the same thing as me?

    Our UMA Facebook is designed to be a community and meeting place for our online students. Create a post on Facebook.com/umaonline, and we’ll encourage other students to respond!
  • I got a job! How can I share this news with the UMA community?

    Congratulations on landing the job! You can share the news with us at Class Notes or add a written post or a photo of you at your new job on UMA’s Facebook page at facebook.com/umaonline.

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You probably have questions. We definitely have answers.

Complete this form and we’ll email you info on how to get started at UMA, financial aid, selecting the right program, and connecting with other students. We’ll also give you a call to ensure all your questions are answered so you can make the right choice.

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