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A Day in the Life of a Medical Administrative Assistant

In: Careers

A Day in the Life of a Medical Administrative Assistant

A medical administrative assistant is a career choice for those who want to work in an office setting within the expanding healthcare field. Is the life of a medical administrative assistant right for you?

Medical administrative assistants (MAA) spend their workdays in doctors’ offices, hospitals, outpatient care centers, assisted living facilities and other types of healthcare facilities. Medical administrative assistants play an important role and help ensure smooth business operations and quality healthcare service.

Medical offices come in all different shapes and sizes. Some of your daily responsibilities may include:

  • Scheduling appointments and confirming appointment times
  • Answering phones and returning messages
  • Maintaining patient charts
  • Providing medical and insurance forms to patients
  • Submitting insurance information
  • Bookkeeping and sending out bills and invoices
  • Logging medical and patient information into an electronic data system
  • Process healthcare claims and medical records

Why Become a Medical Administrative Assistant?

Although administrative medical assistants are not involved in direct patient care, they touch the lives of patients in a number of important ways. They make efforts to improve the quality of healthcare delivery by providing good customer service.

By taking care of facility operations, MAAs help doctors, nurses and other primary healthcare providers focus on patient care. A career in healthcare is a career where you can make a difference and feel good about what you do.


Originally posted: February 12, 2016
Last updated: January 18, 2017

The views expressed herein are those of the author and do not necessarily reflect those of Ultimate Medical Academy.