Directory and Hours

Academic Services

Need help with homework, test materials or prepping for a certification exam? UMA Instructors are here to help with one-to-one academic support sessions.

 (888) 215-8215 | instructors@ultimatemedical.edu

Sunday: 12 p.m. – 9 p.m. ET

Monday – Thursday: 9 a.m. – 9 p.m. ET

Friday: 9 a.m. – 6 p.m. ET

Saturday: 9 a.m. – 5 p.m. ET

Admissions

Our Admissions team can get you started on the right track.

 (877) 244-5150 | admissionsonl@ultimatemedical.edu

Sunday: 12 p.m. – 8 p.m. ET

Monday – Thursday: 9 a.m. – 9 p.m. ET

Friday: 9 a.m. – 5 p.m. ET

Saturday: 9 a.m. – 4 p.m. ET

Alumni Career Services

We can help you find new employment opportunities.

 (888) 216-0535 | alumniservices@ultimatemedical.edu

Monday – Friday: 9 a.m. – 6 p.m. ET

Business Inquiries

For all business inquiries, including vendors and partners; and for accounts payable and other related operational matters. This department does not provide any student support.

 (813) 898-2588

Career Services

Interested in career placement? Need help crafting your résumé? Call Career Services for assistance.

 (888) 216-0535 | onlineplacementassistance@ultimatemedical.edu

Monday – Thursday: 8 a.m. – 8 p.m. ET

Friday: 8 a.m. – 6 p.m. ET

Saturday: 10 a.m. – 4 p.m. ET

Certification Services

If you have questions about preparing for certification, reviews or scheduling exams, please contact us. We’d like to help.

 (888) 208-1849 | certificationservices@ultimatemedical.edu

Monday – Friday: 9 a.m. – 6 p.m. ET

Classroom Support

Having trouble locating an assignment, need Technical Support, or help from your Academic Advisor? Call Classroom Support.

 (888) 216-1667

Sunday: 12 p.m. – 7 p.m. ET

Monday – Thursday: 9 a.m. – 9 p.m. ET

Friday: 9 a.m. – 5:30 p.m. ET

Saturday: 9 a.m. – 5 p.m. ET

Disability Services

UMA's Office of Disability Services will provide reasonable and individualized academic accommodations for students who have demonstrated a need for such accommodations due to their disabilities and have requested reasonable and appropriate accommodations.

 (888) 333-1454 | disabilityservices@ultimatemedical.edu

Emergency Alerts

In the event of an emergency situation, including inclement weather, please call our Emergency Alert Hotline to receive campus opening and closure updates.

 (877) 250-2597

Guidance Resource Center

UMA has services to help students and graduates address personal, financial, and life concerns. The UMA Student Guidance Center is available 24/7 and provides confidential counseling. Three sessions are granted per issue (personal, financial, and life) per year. These are at no additional cost to the UMA student, graduate, or members of the student/graduate's household. The sessions can be conducted face-to-face or in a web meeting.

To access the Student Guidance Center, visit ultimatemedical.edu/help. Once you arrive at the website, click on the “Register” tab on the right side of the page and enter "UMASAP" in the "Organization Web ID" field. Next, click the "Register" bar to access your account setup. For services by phone, call 866-797-1622.

 (866) 797-1622

Learner Services

Have questions regarding your course, grades or practice interview? Call Learner Services for assistance.

 (888) 216-0544 | learnerservices@ultimatemedical.edu

Sunday: 12 p.m. – 7 p.m. ET

Monday – Thursday: 9 a.m. – 9 p.m. ET

Friday: 9 a.m. – 5:30 p.m. ET

Saturday: 9 a.m. – 5 p.m. ET

Library

Need help with research, citing resources and other things related to the UMA library? The librarian can help you make the most out of these student resources.

 (877) 295-5078 | AskTheLibrarian@UltimateMedical.edu

Monday: 9 a.m. – 6 p.m. ET

Tuesday: 9 a.m. – 9 p.m. ET

Wednesday: 8 a.m. - 8 p.m. ET

Thursday: 12 p.m. - 6 p.m. ET

Friday: 9 a.m. - 6 p.m. ET

Sunday: 3 p.m. – 5 p.m. ET

Media & Press Relations

Military and Veteran Affairs

Need help with military transcripts, accessing your military Tuition Assistance, MyCAA, or access to VA education assistance?

 (877) 247-6852 | militaryaffairs@ultimatemedical.edu

Proof of Graduation Team

If you have questions or need help submitting your proof of high school diploma, GED, or equivalent, please give us a call so we may assist you.

 (877) 208-5023 | POG@ultimatemedical.edu

Monday – Thursday: 9 a.m. – 6 p.m. ET

Friday: 9 a.m. – 5 p.m. ET

Re-Entry Team

We’re here to help you get back on track and finish what you started!

 (877) 250-5380

Sunday: 12 p.m. – 7 p.m. ET

Monday – Thursday: 9 a.m. – 8 p.m. ET

Friday: 9 a.m. – 6 p.m. ET

Saturday: 9 a.m. – 5 p.m. ET

Refer-a-Friend

Have a friend who wants to enroll with UMA? Let us know today! We'd be happy to speak to them about their career goals and what we can do to help. Ask to speak with an admissions representative.

 (877) 249-6372 | success@ultimatemedical.edu

Sunday: 12 p.m. – 8 p.m. ET

Monday – Thursday: 9 a.m. – 9 p.m. ET

Friday: 9 a.m. – 5 p.m. ET

Saturday: 9 a.m. – 4 p.m. ET

Registrar

If you have questions about transfer credit, transcripts or your diploma, the Registrar's Office is here to assist.

 (877) 241-8786 | onlineregistrar@ultimatemedical.edu

Monday – Thursday: 9 a.m. – 6 p.m. ET

Friday: 10 a.m. – 5 p.m. ET

Student Finance

If you have questions regarding your financial aid, please give us a call so we may assist you.

 (888) 212-5421 | newstudentfinance@ultimatemedical.edu

Sunday: 12 p.m. – 7 p.m. ET

Monday – Thursday: 9 a.m. – 8 p.m. ET

Friday: 10 a.m. – 5 p.m. ET

Saturday: 9 a.m. – 6 p.m. ET

Student Success Center

This is a good place to start when you’re not sure where to look for the answer. This department can help guide you to the answers you need from technical support to financial aid and everything in-between.

learnerservices@ultimatemedical.edu

Team Member/Staff Hotline

Ultimate Medical Academy team members can use this number to reach internal departments. This number does not provide any student support.

 (813) 898-2588

Technical Support

Having technical issues? Call our 24/7 tech support team for assistance or email us.

Visit Online: uma.edusupportcenter.com

 (855) 832-4862 | classroomsupport@ultimatemedical.edu

UMA Cares

Students are encouraged to bring important issues to this department that may need to be addressed with special attention. This contact information will put you in touch with UMA Cares. We take all concerns seriously and will respond in a timely manner.

Visit: UMA Cares

 (800) 509-5474

Sunday: 12 p.m. – 7 p.m. ET

Monday – Thursday: 9 a.m. – 9 p.m. ET

Friday: 9 a.m. – 5:30 p.m. ET

Saturday: 9 a.m. – 5 p.m. ET

UMA Cares

Georgia Residents

Complaints from Georgia residents should be directed to:

Georgia Nonpublic Postsecondary Education Commission

2082 East Exchange Place, Suite 220 Tucker, GA 30084

(770) 414-3300

https://gnpec.georgia.gov/student-resources/student-complaints

Iowa Residents

Complaints from Iowa residents should be directed to:

Iowa Student Aid Commission

430 E. Grand Ave., 3rd Floor, Des Moines, IA 50309

info@iowacollegeaid.gov

https://www.iowacollegeaid.gov/content/constituent-request-review

Maryland Residents

UMA is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission.

Complaints should be directed to:

Maryland Attorney General

Consumer Protection Division

200 St. Paul St. Baltimore, MD 21202

410-528-8662 | 888-743-0823 (toll free)

Nebraska Residents

Complaints from Nebraska residents should be directed to the Program Director of Private Postsecondary Career Schools at the Nebraska Department of Education at:

301 Centennial Mall South PO Box 94987 Lincoln, NE 68509-4987

(402) 471-4825

New Mexico Residents

The New Mexico Higher Education Department handles student complaints against licensed private postsecondary institutions by encouraging the parties involved in the complaint process to find a mutually acceptable resolution.

Complaint forms and instructions are available at:

https://ppsd.smapply.io/res/p/student_complaint/

For any questions, please contact:

New Mexico Higher Education Department

2048 Galisteo Street Santa Fe, NM 87505-2100

https://hed.state.nm.us

505-476-8400