Directory Information
Academic Services
Need help with homework, test materials or prepping for a certification exam? UMA Instructors are here to help with one-to-one academic support sessions.
888-215-8215Sunday
12 pm – 7 pm ET
Monday – Thursday
11 am – 9 pm ET
Friday
11 am – 5:30 pm ET
Saturday
12 pm – 5 pm ET
Admissions
Our Admissions team can get you started on the right track.
877-244-5150Sunday
11 am – 8 pm ET
Monday – Thursday
9 am – 9 pm ET
Friday
9 am – 5:30 pm ET
Saturday
9 am – 5:30 pm ET
Alumni Career Services
We can help you find new employment opportunities.
Business Inquiries
For all business inquiries, including vendors and partners; and for accounts payable and other related operational matters. This department does not provide any student support.
Career Services
Interested in career placement? Need help crafting your résumé? Call Career Services for assistance.
Certification Services
If you have questions about preparing for certification, reviews or scheduling exams, please contact us. We’d like to help.
Classroom Support
Having trouble locating an assignment, need Technical Support, or help from your Academic Advisor? Call Classroom Support.
888-216-1667Sunday
12 pm – 7 pm ET
Monday – Thursday
9 am – 9 pm ET
Friday
9 am – 5:30 pm ET
Saturday
9 am – 5 pm ET
Disability Services
UMA's Office of Disability Services will provide reasonable and individualized academic accommodations for students who have demonstrated a need for such accommodations due to their disabilities and have requested reasonable and appropriate accommodations.
Emergency Alerts
In the event of an emergency situation, including inclement weather, please call our Emergency Alert Hotline to receive campus opening and closure updates.
Guidance Resource Center
UMA has services to help students and graduates address personal, financial, and life concerns. The UMA Student Guidance Center is available 24/7 and provides confidential counseling. Three sessions are granted per issue (personal, financial, and life) per year. These are at no additional cost to the UMA student, graduate, or members of the student/graduate's household. The sessions can be conducted face-to-face or in a web meeting. To access the Student Guidance Center, visit ultimatemedical.edu/help. Once you arrive at the website, click on the “Register” tab on the right side of the page and enter "UMASAP" in the "Organization Web ID" field. Next, click the "Register" bar to access your account setup. For services by phone, call 866-797-1622.
Learner Services
Have questions regarding your course, grades or practice interview? Call Learner Services for assistance.
888-216-0544Sunday
12 pm – 7 pm ET
Monday – Thursday
9 am – 9 pm ET
Friday
9 am – 5:30 pm ET
Saturday
9 am – 5 pm ET
Library
Need help with research, citing resources and other things related to the UMA library? The librarian can help you make the most out of these student resources.
877-295-5078Sunday
12 pm – 7 pm ET
Monday – Thursday
9 am – 9 pm ET
Friday
9 am – 6 pm ET
Saturday
12 pm – 5 pm ET
Media & Press Relations
Military and Veteran Affairs
Need help with military transcripts, accessing your military Tuition Assistance, MyCAA, or access to VA education assistance?
Proof of Graduation Team
If you have questions or need help submitting your proof of high school diploma, GED, or equivalent, please give us a call so we may assist you.
Re-Entry Team
We’re here to help you get back on track and finish what you started!
877-250-5380Sunday
12 pm – 7 pm ET
Monday – Thursday
9 am – 9 pm ET
Friday
9 am – 5:30 pm ET
Saturday
9 am – 5 pm ET
Refer-a-Friend
Have a friend who wants to enroll with UMA? Let us know today! We'd be happy to speak to them about their career goals and what we can do to help. Ask to speak with an admissions representative.
877-249-6372Sunday
12 am – 8 pm ET
Monday – Thursday
9 am – 9 pm ET
Friday
9 am – 5 pm ET
Saturday
9 am – 4 pm ET
Registrar
If you have questions about transfer credit, transcripts or your diploma, the Registrar's Office is here to assist.
Student Finance
If you have questions regarding your financial aid, please give us a call so we may assist you.
888-212-5421Sunday
11 am – 8 pm ET
Monday – Thursday
9 am – 9 pm ET
Friday
10 am – 5 pm ET
Saturday
9 am – 5:30 pm ET
Student Success Center
This is a good place to start when you’re not sure where to look for the answer. This department can help guide you to the answers you need from technical support to financial aid and everything in-between.
Team Member/Staff Hotline
Ultimate Medical Academy team members can use this number to reach internal departments. This number does not provide any student support.
Technical Support
Having technical issues? Call our 24/7 tech support team for assistance or email us. Visit Online: https://go.ultimatemedical.edu/uma-tech-support/
UMA Cares
Students are encouraged to bring important issues to this department that may need to be addressed with special attention. This contact information will put you in touch with UMA Cares. We take all concerns seriously and will respond in a timely manner. Visit UMA Cares
800-509-5474Sunday
12 pm – 7 pm ET
Monday – Thursday
9 am – 9 pm ET
Friday
9 am – 5:30 pm ET
Saturday
9 am – 5 pm ET
Georgia Residents
Complaints from GA residents should be directed to:
Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place, Suite 220
Tucker, GA 30084
(770) 414-3300
Iowa Residents
Complaints from IA residents should be directed to:
Iowa Student Aid Commission
475 SW Fifth St. Suite D
Des Moines, IA 50309
info@iowacollegeaid.gov
Maryland Residents
UMA is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission. Complaints from MD residents should be directed to:
Maryland Attorney General
Consumer Protection Division
200 St. Paul St. Baltimore, MD 21202
410-528-8662 | 888-743-0823 (toll free)
Nebraska Residents
Complaints from Nebraska residents should be directed to the Program Director of Private Postsecondary Career Schools at the Nebraska Department of Education at:
301 Centennial Mall South PO Box 94987
Consumer Protection Division
Lincoln, NE 68509-4987
(402) 471-4825
New Mexico Residents
The New Mexico Higher Education Department handles student complaints against licensed private postsecondary institutions by encouraging the parties involved in the complaint process to find a mutually acceptable resolution. Complaint forms and instructions are available at:
New Mexico Higher Education Department
2048 Galisteo Street Santa Fe, NM 87505-2100
https://hed.state.nm.us
505-476-8400