Training online just clicks. Earning a diploma or degree online is common nowadays. But quality training at a competitive price with help every step of the way (even after graduation)—that’s not common. Click around and see why UMA online programs and Ultimate Student Services℠ are so popular with students and employers.
Helping students get it. In addition to one-on-one tutoring that’s available for each course you take, UMA provides live, interactive learning labs. Our learning labs can help you get a better understanding of course concepts through live lectures. This involves listening to a live instructor while viewing a slide presentation. You have the opportunity to ask questions during the presentation if you want. We offer more than 200 live learning labs per week to help cater to your busy schedule.
Labs are conducted via Blackboard Collaborate and include audio and slides. You have the option of calling in or listening through your computer speakers.
Get help understanding subjects in these areas:
Career training resources on the go. MyUMA Mobile, also referred to as Blackboard Mobile, provides UMA students with classroom content, announcements, grades, news, social media links, discussions and more. This app works on most smart phones, tablets and iPods. Available in Google Play Store and the Apple App Store.
You should meet Morgan, our online librarian. She’s available by phone or email to help guide students through our network of learning resources. The UMA library is where you’ll go when you need materials for studying and writing research papers. Students have access to more than 80 million journal articles, eBooks, reference materials and audio/visual clips available via our online library system, as part of your program.
The UMA online library helps students by providing:
Email our librarian for login information at: AskTheLibrarian@UltimateMedical.edu or call her at 877-295-5078 during office hours.
Librarian Office Hours:
Monday: 9:00 a.m. to 6:00 p.m. ET
Tuesday: 11 a.m. to 8 p.m. ET
Wednesday: 9 a.m. to 6 p.m. ET
Thursday: 11 a.m. to 8 p.m. ET
Friday: 8 a.m. to 5 p.m. ET
Getting started with Orientation
All new students are required to complete Orientation via our online learning portal. During Orientation you’ll familiarize yourself with:
Helping students keep track of important details.
Starfish is how UMA helps you keep track of your appointments, coursework and other details related to your schooling and career path.
Starfish is here to help you succeed.
When you need to talk to someone, you can use Starfish to schedule an appointment. Reminders are placed in your online calendar and you can even receive email alerts.
What are some things you can do in Starfish?
What’s it like to learn online with UMA?
Flexibility is the first word that comes to mind. Online career training with UMA means you have the chance to experience school on your schedule. You’re able to participate in class lectures, instructional videos, group discussions, quizes and exams—all from your computer. In fact, you’ll have the option to complete some of your schoolwork and studying on your phone or tablet through our Blackboard Mobile app. When your schedule is a challenge, online training with UMA is a great solution.
What if I need help or have questions?
When you need assistance, we’re ready to help. Ultimate Medical Academy programs are structured to provide comprehensive support for online students. You can reach out for answers by phone, email and chat. You’ll also find answers on our website and through our app, Blackboard Mobile. Bring us your questions about your computer, Internet connection, classwork, career readiness, and also personal challenges, like what to do if you miss an assignment. We’re committed to being available to help our students. Contact us right now if you’d like to ask specific questions. 888-205-2510.
What types of UMA support are available 24/7?
UMA technical support is available 24 hours a day, seven days a week to help you with computer issues, software questions, Blackboard Mobile app questions and related challenges. So, if a technical problem happens at 1:17 a.m. on a Sunday morning, you can get live help.
How are assignments given?
Coursework includes participation on discussion boards, assignments, tests, reading and presentations. Presentations may include watching videos, podcasts or reviewing handouts. Graded assignments are also located in the online classroom.
How do I contact my instructor?
Your instructor has weekly office hours available by phone, email and chat. You can find this information once you log into the online classroom through Blackboard.
What is a discussion board?
It’s an online forum where instructors and students can hold conversations in the form of posted messages. The messages posted under one question are part of a thread. Your instructor posts a question on the board. An assignment may require that you respond to that question (become part of the thread). You may also be asked to comment on other students’ discussion board posts.
Is there email?
Yes, there is an email feature within Blackboard that you use to contact fellow students and instructors.
Are there study groups?
You’re in luck, the Student Lounge area is an interactive forum where you can create new groups and have discussions. Anyone can start a topic.
What’s the schedule like?
Students can access a new course starting at 4:00 p.m. ET on the Sunday prior to the first day of class. Online classes officially start on a Monday and typically last for five weeks. Each week, your assignments and tests are due on Sunday at 11:59 p.m. ET. Certain courses may last longer than five weeks, especially if you are studying at one of our ground campuses, so be sure to check your course syllabus or chat with your instructor to find out.
What do I need to know about attending UMA online programs?
Students who want to attend UMA online courses/programs need access to a high-speed Internet connection In some cases, financial aid can be used to help pay for a computer for online students (speak to a UMA student finance advisor for more details). Be sure to confirm with a UMA representative that UMA offers the online program you want to pursue in your specific state.
If I need assistance in my classes there are plenty of resources available and people to talk to when I have questions. I feel completely comfortable and motivated in an online learning environment.