Careers for Introverts in Healthcare

Non-Patient Facing Healthcare Jobs

The healthcare industry is growing at a much faster than average rate, making it a good time to pursue healthcare career training.¹ But if you’re an introvert who would rather have little or no patient contact, you may wonder what sort of behind-the-scenes jobs are available in the healthcare field.

Don’t worry. There may be more careers for introverts in healthcare than you might think. Here are a few entry-level healthcare jobs with little human interaction.

Note: While you won’t be administering medications, taking care of patients, or assisting with exams and minor surgeries in these roles, we can’t promise you won’t occasionally have contact with patients. That said, these positions are centered more on administration and technology than direct patient care.

1. Medical Billing and Coding

Job Titles: Medical Billing Specialist, Medical Biller and Coder, Medical Insurance Verifier

These healthcare jobs with minimal patient contact fall in the field of medical billing and coding, which is an important aspect of healthcare.² This is because, in order to be paid for services, providers must correctly bill the insurance company, patient, or other payer. That’s where these jobs come into play.

Here’s a little more information about what each position entails:

• A medical billing specialist is responsible for processing medical bills. They usually communicate with insurance companies or other payers to make sure claims are paid.
• A medical biller and coder is similar to a billing specialist, but they’re also usually responsible for coding patient information using standard medical coding systems.
• A medical insurance verifier handles patient claims relating to insurance companies, such as making sure claims are coded correctly and communicating with insurance companies to ensure they are processed properly.

2. Healthcare Information Management

Job Titles: Clinical Documentation Specialist, Document Imaging Technician, Health Information Clerk

These three roles fall in the category of Health Information Management. If you’ve ever found yourself interested in the information side of the healthcare industry, this might be a career path for you – especially if you’re an introvert who is looking for non-patient care healthcare jobs.

What do individuals in these health information management roles do?

• A clinical documentation specialist is responsible for managing patient information stored in electronic health records (EHRs). In this role, you’ll likely help maintain EHRs, ensuring their accuracy, and making sure providers can quickly and easily access the information when treating patients.
• A document imaging technician is mainly responsible for moving physical documents into electronic form. In this role, you’ll probably be tasked with keeping EHRs organized and cataloged.
• A health information clerk helps manage and maintain EHRs, checking them for accuracy and providing immediate access to physicians and providers.

3. Healthcare Management

Job Titles: Front Desk Administrator, Office Administrator

Maybe you want to work with people, but don’t want to be directly involved in patient care. Healthcare Management offers a few behind-the-scenes healthcare jobs. Healthcare management is the administrative arm of healthcare, and it’s about supporting the people and processes that make the healthcare system work.

A front desk administrator or office administrator is responsible for overseeing the front desk operations of a healthcare office. This role can include managing the flow of patients into and out of the office, working through operations checklists, and other clerical responsibilities (such as creating and filing reports). This role could also include checking inventory, keeping track of budgets, talking with patients, and other responsibilities.

4. Medical Administrative Assistant

Job Titles: Medical Secretary, Receptionist, Customer Service Representative, Office Assistant

If you tend to be a bit introverted but also enjoy a little human interaction, you have options too. Medical secretaries, receptionists, customer service reps, and office assistants help with tasks such as scheduling appointments, answering phones, and other administrative duties.

Completing training in a Medical Administrative Assistant program or Medical Office and Billing Specialist program can help prepare you for these types of administrative roles.

Interested in a Healthcare Career with Little to No Patient Contact?

These are a few careers in healthcare with minimal patient contact, if any, making them good healthcare jobs for introverts. If you’re interested in pursuing one, Ultimate Medical Academy offers a variety of healthcare programs that can help prepare you for these roles.

You can also contact us directly, enabling you to get your questions answered so you can choose the healthcare career path for you!